Problems with A JotForm I Built

  • KimReiter
    Asked on June 20, 2018 at 2:16 PM

    I need help to correct a problem in a JotForm I created.  Questions 12A-12G are supposed to be "Mark All That Apply", but when I preview the form and click on the "Fill Form" button, all of the options are pre-marked and I cannot unmark them.  How do I fix this?  I could not find an answer in your FAQs.


    Thank you.


  • Nik_C
    Replied on June 20, 2018 at 3:35 PM

    If I understood your problem correctly, you want your users to be able to select multiple options from 12A to 12G? 

    If that's the case, you will have to change your input table fields from radio to checkbox buttons:

    1529523165Screen Shot 2018 06 20 at 9 Screenshot 10

    That will allow your users to select multiple options from those fields.

    If that is what you had in mind?

    Thank you!

  • KimReiter
    Replied on June 20, 2018 at 4:43 PM
    Oh my gosh! That’s EXACTLY what I needed! Thank you SO much!
    OK. Next question. When I preview the form and click on Fill Form, questions 1-10 are already marked with a choice of answers, though they’re not the correct answers. What do I need to do so they’re not pre-marked with an answer?
    KIM REITER
    DIRECTOR OF COMMUNITY RELATIONS
    INSIGHT FINANCIAL SERVICES
    7101 COLLEGE BLVD., SUITE 1501
    OVERLAND PARK, KS 66210
    PHONE: 913-402-2020, EXT. 212
    FAX: 913-402-2021
    KREITER@IFSADVISORS.COM
    WWW.IFSADVISORS.COM
    ADVISORY SERVICES PROVIDED BY IFS ADVISORS, LLC (IFSA), A REGISTERED
    INVESTMENT ADVISER. SECURITIES OFFERED THROUGH SECURITIES SERVICE
    NETWORK, LLC. (SSN), MEMBER FINRA/SIPC. IFSA AND SSN ARE INDEPENDENT
    AND UNRELATED COMPANIES. PLEASE CONSULT WITH YOUR REPRESENTATIVE
    TO CONFIRM ON WHICH COMPANY’S BEHALF SERVICES ARE BEING PROVIDED.
    IF A RECOMMENDATION IS BEING PROVIDED IN THIS EMAIL, PLEASE CONTACT
    ME FOR ADDITIONAL DETAILS REGARDING THE RECOMMENDATION.
    ...
  • Adrian
    Replied on June 20, 2018 at 5:31 PM

    That is the purpose of the Fill Form button, to fill the form with random data so that you can test it.

    Problems with A JotForm I Built Image 10

    If you want to fill the form and send it to the users to fill it, you should use the Form URL.

    https://form.jotform.com/81617014808152

    Help Article: Where-to-Find-My-Form-URL


  • KimReiter
    Replied on June 20, 2018 at 6:43 PM
    Thank you. You have been VERY helpful!
    KIM REITER
    DIRECTOR OF COMMUNITY RELATIONS
    INSIGHT FINANCIAL SERVICES
    7101 COLLEGE BLVD., SUITE 1501
    OVERLAND PARK, KS 66210
    PHONE: 913-402-2020, EXT. 212
    FAX: 913-402-2021
    KREITER@IFSADVISORS.COM
    WWW.IFSADVISORS.COM
    ADVISORY SERVICES PROVIDED BY IFS ADVISORS, LLC (IFSA), A REGISTERED
    INVESTMENT ADVISER. SECURITIES OFFERED THROUGH SECURITIES SERVICE
    NETWORK, LLC. (SSN), MEMBER FINRA/SIPC. IFSA AND SSN ARE INDEPENDENT
    AND UNRELATED COMPANIES. PLEASE CONSULT WITH YOUR REPRESENTATIVE
    TO CONFIRM ON WHICH COMPANY’S BEHALF SERVICES ARE BEING PROVIDED.
    IF A RECOMMENDATION IS BEING PROVIDED IN THIS EMAIL, PLEASE CONTACT
    ME FOR ADDITIONAL DETAILS REGARDING THE RECOMMENDATION.
    ...