HIPAA account: Google Sheets missing from integration menu in the Form Builder

  • llofland
    Asked on June 20, 2018 at 7:40 PM

    Google Sheets options has disappeared from the integrations menu.

  • Jan
    Replied on June 20, 2018 at 9:25 PM

    Sorry for the inconvenience. I will forward this issue to our developers so that they can take a look at it.

    We will contact you via this thread once an update is available.

    Thank you for your patience.

  • llofland
    Replied on June 21, 2018 at 9:39 AM

    Here is a screenshot: No apps available


    1529588370integrations Screenshot 10

  • Jan
    Replied on June 21, 2018 at 11:13 AM

    Thank you for the screenshot you provided.

    I already escalated this issue to our developers. Upon checking, I can see that this ticket is already assigned to one of our developers.

    We will let you know via this thread once an update is available.

  • llofland
    Replied on June 23, 2018 at 6:50 AM

    Has there been any progress on this issue?  None of my forms have integration menu apps on them.  I am not able to use any of my data at this time.

  • Mike
    Replied on June 23, 2018 at 12:26 PM

    As far as I can see, the ticket is still open and marked as very important. Unfortunately, there are no other updates as of this time. This support thread will be updated once we have any news.

  • hasan JotForm Developer
    Replied on June 25, 2018 at 11:23 AM

    We're sorry for the delay. Google Sheets integrations is now available.

    Regards.

  • llofland
    Replied on July 5, 2018 at 2:23 PM

    Thank you for putting Google Sheets integration back on my menu.  However, I am still missing all the other Integration Menu apps.  This is affecting my other spreadsheets that were using apps such as Zapier, etc.  

    Google Data and Google Sheets are the only two apps available to me on all my sheets.  What happened??

    1530814984integrations Screenshot 10

  • Mike
    Replied on July 5, 2018 at 2:45 PM

    This is normal. We do not support integrations to Non-HIPAA compliant services in JotForm HIPAA accounts. For example, Zapier does not support HIPAA compliance at the moment, this is why it is not listed in supported integrations.