Facebook custom tab: Got an error adding custom tab

  • Dhawthorne
    Asked on June 21, 2018 at 8:03 AM

    When I go to add the tab to FB it says that this page does not have permission to add the custom tab. How do I resolve that?

    Jotform Thread 1505178 Screenshot
  • Richie JotForm Support
    Replied on June 21, 2018 at 10:13 AM

    Unfortunately, Facebook had a recent update regarding custom tabs. This feature is only available to pages with 2000 or more fans, or pages managed by whitelisted apps.

    Facebook custom tab: Got an error adding custom tab  Image 1 Screenshot 20

    You can check this link https://developers.facebook.com/docs/pages/tabs?__mref=message_bubble  for more information.

    If you have further questions,please let us know.

    Thank you.