Do you offer a PayPal form that also accepts credit cards?

  • NHCLibraryFriends
    Asked on June 21, 2018 at 10:26 AM

    I used one of your PayPal forms to link a non-profit organization's web page to PayPal so they can accept membership donations.  When I try it out, all I see on the payment page is a login to PayPal but no option to use another credit card.  Since not all our members are likely to have PayPal accounts, this will not work.  I don't see a way to get the more inclusive payment page embedded in the page.  Help would be appreciated?

    Also, as a non-profit, we have opted to use the free version of this service.  When I looked at the pricing tab I understood that we could use the free version with a limit of 100 transactions per month.  But I also see a payment submissions limit of 3.  What does that mean exactly?

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  • David JotForm Support
    Replied on June 21, 2018 at 11:50 AM

    After the form redirects to PayPal, if the browser detects that the user has recently logged in to a PayPal account, it will prompt the user to log in to PayPal.  This is PayPal's way of trying to get users with a PayPal account to use their PayPal account to pay.  If it doesn't detect that the user has recently logged in to a PayPal account, it should present the option to sign up for a PayPal account or to pay directly via credit card.

    As for payment submissions, Free accounts are limited to only 3 payment submissions per month.  If you are processing a payment along with the submission data, as you would be through PayPal, that counts as a payment submission each time the form is submitted with complete payment.