Facebook: Contact us page

  • chosey831
    Asked on June 21, 2018 at 12:52 PM
    I do not have an option to add a contact us form.  This is still possibly limited to only those pages with 2k+ likes.  1529596022Screen Shot 2018 06 21 at 10 Screenshot 10
  • aubreybourke
    Replied on June 21, 2018 at 12:55 PM

    I do not have an option to add a contact us form.  This is still possibly limited to only those pages with 2k+ likes.  

    No that is not the case. There an no such limitations. However, note that there is one limitation, the contact us tab will not display on mobile devices.

    To add a contact us form you will need to follow the instructions here:

    Adding-a-Form-to-Your-Facebook-Page

    It should work!

  • chosey831
    Replied on June 21, 2018 at 1:44 PM

    Nope, and by the looks of the comments on the link you sent, I am one of many with this issue.  1529603053Screen Shot 2018 06 21 at 12 Screenshot 10

  • aubreybourke
    Replied on June 21, 2018 at 2:49 PM

    Yes, I see the issue now. Looks like FB have changed how the custom tab is implemented.

    1529606902z3r78 Screenshot 10

    You can see the warning in our guide:

    Adding-a-Form-to-Your-Facebook-Page