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OnondagaskiclubAsked on June 21, 2018 at 9:48 PM
Suddenly, we cannot make submissions because of this error message.
This is being caused by the following error message in the Ticket Purchase Widget. All other required fields are correct.
The form was working properly earlier today.
Page URL: https://form.jotform.com/81667388528978 -
BJoannaReplied on June 22, 2018 at 1:54 AM
I tested your form but I was not able to replicate the issue you reported. I successfully submitted the form and I was redirected to PayPal checkout page.
Are you still unable to submit the form? If so, please tell us which browser and device are you using. Also, test the form using some other browser.
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OnondagaskiclubReplied on June 22, 2018 at 10:08 AM
Thank you for getting back. After looking into the problem further it was discovered that the problem was isolated to a Chrome Browser on 1 computer. We reinstalled Chrome on that computer and cleared all the browsing data. Everything seems to be working now