Form Response emailed to my business inbox

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    Asked on November 24, 2012 at 12:26 PM

    hi, i want the form submissions emailed directly to my inbox upon submission, is this possible? when i do a test i get a test email but when i fill in the form on my site it doesn't work. 


    cheers, james.

  • Profile Image
    Answered on November 24, 2012 at 12:39 PM


    Can you please configure your email alerts' sender name and email to "JotForm" and "", respectively.

    If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:

    Just please let us know if you need any further assistance. Thank you so much!