Form Response emailed to my business inbox

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    james1892
    Asked on November 24, 2012 at 12:26 PM

    hi, i want the form submissions emailed directly to my inbox upon submission, is this possible? when i do a test i get a test email but when i fill in the form on my site it doesn't work. 

     

    cheers, james.

  • Profile Image
    moonzkie
    Answered on November 24, 2012 at 12:39 PM

    Hi,

    Can you please configure your email alerts' sender name and email to "JotForm" and "noreply@jotform.com", respectively.

    If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:

    174.34.57.214
    174.34.57.216
    174.34.57.218
    174.34.57.219
    208.117.50.251

    Just please let us know if you need any further assistance. Thank you so much!