A captcha always apears on its own page after submitting the form

  • daneswood
    Asked on June 22, 2018 at 9:19 AM

    Hi, 

    I have embedded the form into the webpage, however a captcha always appears on its own page after submission, and this captcha is not responsive so is small on mobile devices. 

    I have tried adding a captcha (both the image and recaptcha) to the form itself to see if that would stop the captcha after submission appearing but it hasn't. 

    The main issue is that the captcha which appears on its own page after submission is really small on mobile. 

    Thanks,

    Jotform Thread 1506195 Screenshot
  • Welvin Support Team Lead
    Replied on June 22, 2018 at 10:02 AM

    You have embedded the form using the source codes, and this is likely because you've removed some script in the form or a conflict in the website and form scripts. There is no other way you can fix this aside from embedding the form using the default or iframe method.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Our forms are customizable. You can replicate the current design of the form in the form builder. 

  • daneswood
    Replied on June 25, 2018 at 9:53 AM

    Hi, 


    Thanks for your help. However I am using javascript on the website to insert a value, which is displayed on the website, into one of the form fields. And I can't find a dynamic way to do this using an iframe, so that as the value on the webpage changes from page to page, the form input will change accordingly. 

  • David JotForm Support
    Replied on June 25, 2018 at 11:24 AM

    You could use URL parameters to insert the values in the form:

    https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters

    Though if you need it to be dynamic without changes the actual URL, this would likely not work.