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Ryan BrockAsked on June 22, 2018 at 11:34 AM
Trying to find out why my account has been suspended? Please help! see the link provided. It shows it is disabled at the bottom of the website.
Page URL: http://safeauto247.com/ -
Victoria_KReplied on June 22, 2018 at 12:12 PM
Hello,
Your account liquid7325 was suspended due to violation of Terms of Use, because the form [Imported Form] rn Snap A Loop Order Form Samplern is collecting credit card details, what is considered as phishing activity:
Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
Be advised that you should use one of our Payment Processors to process payments on your form. If all you need is some sort of Payment Authorization (e.g. charge your users at a later date), then your choices would be limited to Paypal, Authorize.net, Square and Stripe.
Complete guide: How-to-Enable-Payment-Authorization
In case you're not sure which one will work for you, I recommend you briefly read this post on Which-Payment-Processor-is-Right-for-Your-Business
In order to re-activate your account, we will have to delete phishing fields.
Please let us know if you have read the Terms of Use and ready to proceed with re-activation.
Thank you.
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Victoria_KReplied on June 22, 2018 at 1:03 PM
Seeing that your form has no submissions yet, I have removed guilty fields and re-activated your account.