What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Larger File size, presently 500

    Asked by jwhite on February 25, 2011 at 03:36 PM

    I wanted to receive Gedcoms with my form, I find that one was sent with 502 kb, your limit seems to be 500kb, is there any way to except larger files. 

    I believe once we get this program set up and really going, there will be files larger than 500kb.



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    JotForm Support

    Answered by mliz on February 25, 2011 at 08:45 PM

    Hi Judy,

    Here is how you can increase the maximum upload file size limit
    1. On the Form Builder, click on an upload question,
    2. You will see a toolbar at the top. Click on "Max File Size" button,
    3. Increase it.

    You can find an included screenshot from this link: