Webcam: Asking for permission

  • jbain217
    Asked on June 22, 2018 at 3:50 PM

    One of my forms requests multiple pictures, this causes the jotform website to request permissions to my camera 10 times in a row as soon as the for o

  • aubreybourke
    Replied on June 22, 2018 at 4:07 PM

    Can you tell us which browser you are using? 

  • jbain217
    Replied on June 23, 2018 at 4:03 AM
    Safari on IOS
    ...
  • John_Benson
    Replied on June 23, 2018 at 11:19 AM

    If you want to allow websites to have the access of your iOS device’ camera and mic, here's a guide:

    Step #1. Open Settings app on your iOS device > Tap on Safari

    15297671215324zc5 Screenshot 10

    Step #2. Now, turn on the switch next to Camera & Microphone Access.

    Webcam: Asking for permission Image 21

    Please try it and let us know how it goes. Thank you.

  • jbain217
    Replied on June 25, 2018 at 1:43 PM
    I did this but I am still asked to allow access to my camera for every picture that I am requesting on my survey. So when someone goes to use this on their phone it will make them click “Allow” 10 times.
    ...
  • David JotForm Support
    Replied on June 25, 2018 at 2:01 PM

    Each widgets needs authorization.  If the browser requires authorization for one widget, unless you save the setting, each other widget will also require authorization to access the camera.  The setting my colleague referenced should allow for automatic access, but if the browser is still requiring authorization, each one will need to be authorized.