Driving Distance widget is not working all the time

  • Dpfilms
    Asked on June 24, 2018 at 12:38 AM

    Hello, 

    I've added your Driving Distance calculator widget on my form but it doesn't seem to want to work all the time. Is this something you guys can improve by fixing the widget? 



    Page URL: https://form.jotform.com/80323002569146
  • BJoanna
    Replied on June 24, 2018 at 3:01 AM

    I tested your form and the widget is working properly on my end.

    1529823345driving Screenshot 10

    Is there some error message when the widget is not working? How often is the widget not working? Is the issue related to some specific device or browser? 

    If your form is embedded and the widget is not working properly there, please provide us your webpage URL.

    I would also suggest you to add Google Maps API Key to your widget and to update the widget.

    1529823597maps Screenshot 21