What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm having problems viewing my submission.

    Asked by scrapartmagazine on November 25, 2012 at 10:55 AM

    This fom can be viewed at http://www.scrapartmagazine.com/p/submit-online.html also. I set up this form, and i only sort of know what I'm doing. I enabled emails, but I don't get them. I also can't figure out how to view the submissions on the website. I clicked a little icon that posted all the info on my most reent test submission, but also says "no submissions" and doesn't show any of the previous ones. I just need to be able to download the file and see all the form information. However I can do this most efficiently would be great. Thanks!

    Page URL:

  • Profile Image

    Answered by moonzkie on November 25, 2012 at 11:22 AM


    1. "I enabled emails, but I don't get them."

    Please configure your email alerts' sender name and email to "JotForm" and "noreply@jotform.com", respectively.

    2. "how to view the submissions on the website"

    To view the submissions, you need to click on the form you want to view submissions to then click the Submissions button.

    Hope this helps. Thank you.