404 not found when trying to download submitted PDF

  • agrewe
    Asked on June 25, 2018 at 1:25 PM

    Hello, I am getting a 404 error when trying to download this file from my submissions: Lighthouses in Iceland are Orange.PDF

    Can you please assist with getting me access to this file?  Thanks.

  • David JotForm Support
    Replied on June 25, 2018 at 1:47 PM

    It seems that file might not have been uploaded completely.  I checked to see if the file could be reuploaded and was unable to do so.  In this case, I would ask the user to upload the file again as it seems it cannot be recovered.