Why is my form field content not coming back to me in an e-mail?

  • Profile Image
    GrahameMartin
    Asked on November 26, 2012 at 04:30 AM
  • Profile Image
    Welvin
    Answered on November 26, 2012 at 05:02 AM

    Hi,

    Please be sure to check the changes on field variables on the form notificaitons. I would suggest you to re-create the form notifications, delete existing and create new.

    Thank you.

  • Profile Image
    Welvin
    Answered on November 26, 2012 at 05:06 AM

    Please go to this link: http://www.jotform.com/answers/150908-Why-is-my-form-field-content-not-coming-back-to-me-in-an-e-mail#2 and re-post your response. This thread is marked as unread but we cannot find any responses, you are probably sending your response from your mail account and it was not coming through our forums.

    Thanks

  • Profile Image
    guest_23302193979055
    Answered on November 26, 2012 at 05:12 AM

    Hi

    I have faced the same problem like you.. we have to delete the existing notification and create new notification ... then i got it. try with this.

     

    Anu

  • Profile Image
    Welvin
    Answered on November 26, 2012 at 05:13 AM

    Hi Anu,

    Yes, recreating your form notifications would be the best solution to fixed such issue like this.

     

    Thanks