- guest_23302691571046Asked on November 26, 2012 at 07:46 AM
I will have a problem with uploading XLS files.
For a project, customers are only allowed to upload an excel file (XLS extention). I have set in the form only XLS files are allowed (removed all other possibilities).
When uploading an excell file with the form, I will get an error message that... XLS files are NOT allowed.
Ho to solve this?
- guest_23302691571046Answered on November 26, 2012 at 07:57 AM
I will have a premium account at Jotform, however it seems I'm guest_232691571046 today... ;-)
- pinoytechAnswered on November 26, 2012 at 08:12 AM
Sorry for the inconvenience that may have caused. Regarding on the issue, would you mind if we ask your Form URL to investigate the said issue and for further assistance?
- JotForm SupportidarktechAnswered on November 26, 2012 at 08:20 AM
I think I have fixed it for you, sorry if I wasn't asking for your permission. Can you please recheck?
Please be careful on adding file extensions, there should be no extra spaces before or after xls.