What is a submission? How is a submission calculated towards the pricing plan?

  • mschuman
    Asked on June 27, 2018 at 11:51 AM
  • Jan
    Replied on June 27, 2018 at 1:15 PM

    When someone completed your form, that is counted as a submission. For example, I opened your form, fill it up and then hit the Submit button. Your submission counter will increase by 1.

    Submission limit is the number of submissions you can receive per month. The count resets back to 0 every 1st day of the calendar month.

    Please take note that this is counted as a total number of submissions from all of your forms.

    I suggest you check this article for more information: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    If you have any questions, let us know. Thank you.