What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem with your "new look"

    Asked by jryan on November 26, 2012 at 09:54 AM

    I needed to modify the email recipient on an existing form.  I went into the properties of the submit button, and tried to click the "email recipient".  Nothing happened.  Had to go out and switch to the old look.  Then the email recipient button worked.



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    JotForm Support

    Answered by Deygus on November 26, 2012 at 11:02 AM

    Hi and thanks for bringing this to our attention, could you please tell us which form was giving you this problem so that we can investigate it?

    Also did this problem occur with any other forms and if so could you please tell us which ones?

    Additionally even though we've since passed the testing phase and have released our Upgrade for our New Look, it is still rather new so there is bound to be a few kinks that will need to be ironed out when found and we thank you again for reporting this problem to us.