What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where are yours servers located?

    Asked by guest_23305511581041 on November 26, 2012 at 01:35 PM

    Hello, I need know if your servers are in spain or another country, because I need mount a shop online in spain, but I need my information is in spain for pass legal proteccion dates people, is very important for me.

    server location network map jotform servers
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    JotForm Support

    Answered by Mike_T on November 26, 2012 at 02:36 PM

    Thank you for your interest in our service.

    We have servers in EU region, but I do not think that we have one in Spain. Anyway, your inquiry has been forwarded to our Next Level Support. We will get back to you as soon as we get any updates.

    Please note that it is also possible to get the JotForm Application License, and host the tool on your own servers.

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    JotForm Founder

    Answered by aytekin on November 27, 2012 at 02:34 AM

    No, we do not have servers in Spain. But we have in Germany. So, your data will still be within EU. 

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    Answered by FormTester on November 28, 2012 at 03:15 PM

    Hi,

     

    I'm also interested in this point linked to some data protection regulations in Europe:

    Are the data collected with my form (supposing I created it with jotformeu.com) stored (exclusively) on servers located in the EU/Germany?

    Thanks for your confirmation.

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    JotForm Support

    Answered by Mike_T on November 28, 2012 at 04:42 PM

    I believe it does. I hope that Aytekin will correct me if this is not true.

    Thank you for using our service.

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    JotForm Support

    Answered by steve on April 07, 2015 at 04:05 PM

    Hello!

    Great news. We're now Safe Harbor certified. Please see our updated Privacy policy here.

    http://www.jotform.com/privacy/

    Do let us know if you have any questions!