What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    "Validate e-mail" doesn't work.

    Asked by melfio on November 26, 2012 at 01:38 PM



    I have one form. the e-mail field is suppose to validate that there's a "proper" e-mail entered in the field. This doesn't work at all at the moment. (worked before though).




    Page URL:

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on November 26, 2012 at 02:24 PM

    Hi there,

    I have tested the validation on the stand alone form: http://www.jotformeu.com/form/23297338896370

    It works.

    However, once embedded it does not seem to work.  Can you please try embedding the form using the iFrame embed code to prevent conflicts in the scripts of your page?  That should solve the issue.

    Here is a guide on how to find the iFrame code.

    Please let us know if you need further assistance!