"Validate e-mail" doesn't work.

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    Asked on November 26, 2012 at 01:38 PM



    I have one form. the e-mail field is suppose to validate that there's a "proper" e-mail entered in the field. This doesn't work at all at the moment. (worked before though).




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    Answered on November 26, 2012 at 02:24 PM

    Hi there,

    I have tested the validation on the stand alone form: http://www.jotformeu.com/form/23297338896370

    It works.

    However, once embedded it does not seem to work.  Can you please try embedding the form using the iFrame embed code to prevent conflicts in the scripts of your page?  That should solve the issue.

    Here is a guide on how to find the iFrame code.

    Please let us know if you need further assistance!