What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL form submissions

    Asked by chris190 on November 26, 2012 at 01:46 PM

    I just got a ntoice to say that my account has been disabled because it hit the limit of 10 SSL submissions.  As far as I knew, I wasn't using the SSL feature?  Can you tell me which form that applies to so that I can remove it?

    I assume that I do not need to upgrade if I don't use SSL?

    Chris Lewis

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    Answered by pinoytech on November 26, 2012 at 02:00 PM

    Hi Chris,

    Sorry for the inconvenience that may have caused. I've now reseted your SSL submission quota and re-activated your account for you. Is your form already embedded to a website? If yes, can you please provide us the url of your website where your form/s embedded for us to check which form using SSL submission?

    Thank you!