My account is suspended

My account is suspended, I received a notice the first time I tried to access my form after the account was suspended and it said my IP address was suspect to phishing.  I've submitted multiple questions/tickets and have not received any response or help in fixing the issue for the last 3 days.  My questions to the forum aren't showing up and I'm not sure if my IP has been completely blocked.  I created a new account to see if I could post this question.  The account in question is for neal@radia.com  Please let me know what information you need from me to fix this problem.   

I have activated your account with username nealtoomey. You should be able to access it now and do let us know if there are any issues accessing your form.

On inspecting your form, I have found that there is no malicious/phishing content on the form. We apologize for the inconvenience, our phishing detector automatically disabled your account based on the IP. Since ISPs switch IPs between users, it is possible that your current IP was previously used for phishing-related activity.

Please refer to our terms of use page to ensure your forms and account usage abide by JotForm usage terms.