- nhankwitzAsked on November 26, 2012 at 05:29 PM
The integration worked...I think...but the answers are not showing up in my Google doc.
This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.
- JotForm SupportjonathanAnswered on November 26, 2012 at 05:39 PM
On intial look at the form, I would suggest amendment those field labels/questions that are blank or using dots (...) only. The google doc spreadsheet will not be able to map fields to columns for labels/questions like this.
Please try removing the integration, edit/fix the labels, save and then re-integrate again. Test the form after all this.
Please contact us again if the issue persist after doing the suggested changes.
- JotForm SupportjonathanAnswered on November 26, 2012 at 05:48 PM
As additional info, please check this thread also, as it will help coming up with an interim workaround for your form integration in case you are applying non-text labels to your form.
Hope this help.
- guest_23326483673054Answered on November 28, 2012 at 05:55 PM
I had the Google doc ntegration working yesterday. I tried it today and its not working again. I made changes to the form, cleaned out my cache, reconnected the integration, and I get this message:An error occured during integration.
What am I doing wrong?
- JotForm SupportMike_TAnswered on November 28, 2012 at 06:24 PM
Please accept our apologies for the inconveniences. The problem has been escalated to our Development Team and will be fixed as soon as possible.
We will let you know when we get updates. Thank you.