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    The google integrated form is not showing up in my google doc

    Asked by nhankwitz on November 26, 2012 at 05:29 PM

    The integration worked...I think...but the answers are not showing up in my Google doc.

    http://form.jotformpro.com/form/23299010988967



    This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.

  • Profile Image
    JotForm Support

    Answered by jonathan on November 26, 2012 at 05:39 PM

    Hi,

    On intial look at the form, I would suggest amendment those field labels/questions that are blank or using dots (...) only. The google doc spreadsheet will not be able to map fields to columns for labels/questions like this.

     

    Please try removing the integration, edit/fix the labels, save and then re-integrate again. Test the form after all this.

    Please contact us again if the issue persist after doing the suggested changes.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on November 26, 2012 at 05:48 PM

    Hi,

    As additional info, please check this thread also, as it will help coming up with an interim workaround for your form integration in case you are applying non-text labels to your form.

    Hope this help.

    Thanks.

  • Profile Image

    Answered by guest_23326483673054 on November 28, 2012 at 05:55 PM

    I had the Google doc ntegration working yesterday. I tried it today and its not working again. I made changes to the form, cleaned out my cache, reconnected the integration, and I get this message: 

    An error occured during integration.

    What am I doing wrong?

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 28, 2012 at 06:24 PM

    Please accept our apologies for the inconveniences. The problem has been escalated to our Development Team and will be fixed as soon as possible.

    We will let you know when we get updates. Thank you.