What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Donations/Shipping Issue

    Asked by petrina penn on February 26, 2011 at 09:03 AM

    I have a PayPal donation form on the site  but I also need to put together an online shop. If I set the shipping rates via Profile on PayPal it adds shipping to all donations.

    How can I set my shipping rates using PayPal's Shipping Calculator for my online products but not add shipping to donations?


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    JotForm Support

    Answered by liyam on February 26, 2011 at 01:21 PM

    Hello, you should create two different forms as one form could accommodate only one payment module.  If you had set one form with paypal for donation, it can only be used for donation. If you have one form for selling products, that only can be used for selling.