Workflow approval emails without extra submission edit emails

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    awmcphee
    Asked on July 01, 2018 at 10:26 AM

    This has worked very well until... my latest from: Excursion application. It is sending multiple Edit emails to the first approver (HoDO email address). I have multiple conditions as suggested but for some reason the Edit emails are still coming. 


    Can you identify why this is happening? 


    This is the form: https://form.jotform.co/81773108148863

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    Mike
    Answered on July 01, 2018 at 10:38 AM

    There are two non-conditional email notifications on that form, 'DATE CHECK - HODO' and 'PA - IDENTITY'. The 'Send on Edit' option is enabled on them, so they are also emailed on each submission edit action.

    If you are referring to some other email notifications, please provide us with more details. For example, if some condition does not work as expected, provide a number of that condition.

    Thank you.

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    Answered on July 16, 2018 at 08:48 AM

    Hi Jot

    I have set up an Excursion Application form with hidden approval fields. These hidden fields are staying hidden once the form is in edit mode... How can I make these fields hidden for the applicant, but visible for the approvers?


    https://www.jotform.com/build/81773108148863

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    EltonCris
    Answered on July 16, 2018 at 10:32 AM

    You can show/hide fields on edit mode through the condition. Here's a guide: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL