why don't i recieve an autoresponder e-mail while I fullfill my form?

  • sanmazuingroupe
    Asked on July 2, 2018 at 9:12 AM

    Hello,

    I'd like that if someone fullfill my form, he'll recieve an autoresponder e-mail.
    I add it to te setting but nothing happens.
    I don't understand. Do you?


  • David JotForm Support Manager
    Replied on July 2, 2018 at 10:19 AM

    It is not working because you are not assigning an email field type as the recipient. Please make sure to use an email field:

    1530541136emailaddress Screenshot 10

    Let us know if you need more help.