What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    subscription time

    Asked by Cernusco on November 27, 2012 at 08:39 AM

    I would like to know if the month fee in the professional plan starts from the first day of the month or if it starts from the the first day of subscription.

    example:

    If we subscribed on the 15th of November, when does it expire the 100 maximum number of submitted form ?

    on the 39th of November or on the 14 of december?

     

    thanks a lot

    silvia

  • Profile Image
    JotForm Support

    Answered by idarktech on November 27, 2012 at 09:23 AM

    Hi Silvia,

    It starts from the first day of subscription. So when you've subscribed on 15th of November, your subscription will expire or auto-renew on 15th of December.

    Hope this information helps. If you have further questions, please let us know. Thanks!

  • Profile Image

    Answered by Cernusco on November 27, 2012 at 03:52 PM

    thanks a lot