Clickable image preview option not working using Bluepay payment

  • Profile Image
    Asked on July 02, 2018 at 05:55 PM

    When I add a product to order. I am making sure that the option to click the preview to view it is done. Yet that is not working on any of my forms. Its on every one of my forms.

  • Profile Image
    Answered on July 02, 2018 at 08:11 PM

    I was able to reproduced the issue you described if using Bluepay payment integration.

    The Clickable Image Preview option does not work if using Bluepay payment.

    1530576418zzz 2018-07-03 08.05.13.png

    1530576440zzz 2018-07-03 08.03.52.png

    It does work if using other payment integration (i.e. PayPal, Purchase Order, etc...)

    1530576555zzz 2018-07-03 08.07.34.png

    It seems the glitch is with the Bluepay payment integration only. You may want to try other payment field also.

    I will submit a bug ticket report to the next level support so they can check and fix the issue.

    We will notify you here once we have update on the status.

    We apologize for any inconvenience caused.

  • Profile Image
    Answered on July 03, 2018 at 06:50 AM


    The issue should be fixed.

    Thank you for your understanding.