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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I meant to upgrade my existing account by mistakenly paid for a new account. I need to cancel my new account and upgrade the existing.

    Asked by guest_23314801701037 on November 27, 2012 at 11:23 AM
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    Answered by jeanettebmz on November 27, 2012 at 12:17 PM

    Can you please let us know what is the new account username and the existing one?  I'll try to transfer the payment to the other one. Otherwise, I'll cancel it and refund it so you can upgrade the correct one