My data from my forms are missing

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    Asked on July 03, 2018 at 04:48 AM

    Hi all my data from my forms are missing, 

    Can you please help me with this, my subscription expired recently, but I already renewed, i need all the data back.

    Please assist with this.

    Thanks, Ravin.

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    Answered on July 03, 2018 at 07:07 AM

    I have checked your account and see that it is currently holding Silver yearly subscription which was renewed 2 days ago. Please note that the free accounts can store only the last 500 submissions. Since you have upgraded your account, we have now restored the submissions in your account. Please check and let us know if you need any further assistance. We will be happy to assist.