Can I refund my yearly subscription?

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    SuperSeriesAAA
    Asked on July 03, 2018 at 10:29 AM

    I haven't used jotform for almost a year and forgot about the subscription. Is there any way you could refund me?

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    Richie_P
    Answered on July 03, 2018 at 11:13 AM

    We can refund your Premium yearly subscription on June 25, 2018 .However, you need to cancel your subscription first in PayPal.

    Here is a guide:https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    After cancelling the subscription, let us know so that we can process the refund.

    Thank you.