What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with website?

    Asked by guest_23315244053039 on November 27, 2012 at 02:00 PM



    I'm trying to access my jotform account but it seems like the website is having some problems.  Please advise if you have an ETA for a solution (or if you don't see any issues on your end).

    Thank you,



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    JotForm Support

    Answered by Welvin on November 27, 2012 at 03:31 PM

    Hi Gladys,

    We will always be notified when there's an issue with our domains, but today, we don't have one. That's probably an internet connection problem at your end? Are you still not able to view the site until this time? Please let us know.

    Please try Turning your IE Compatability Mode:

    1. On IE, click Tools in the menu bar

    2. Click Compatibility View Settings

    3. Remove the site from the compatibility list.

    Thanks and I do hope this helps.