What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happen to the option to chat for customer support.

    Asked by fundiakita on November 27, 2012 at 05:30 PM

    How do I chat with customer service or is it no longer provided?

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    JotForm Support

    Answered by Mike_T on November 27, 2012 at 06:43 PM

    Thank you for contacting us.

    We are providing the Chat Support when we have enough Support Superheroes available :) We are currently looking into the way in which we can provide more consistent Chat Support.

    You can always contact us using our Support Forum, it is being monitored 24/7.