How do I downgrade my account?

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    Asked on November 27, 2012 at 06:35 PM

    I currently have the premimum account, but want to downgrade to the free account.  The free account is not presented as an option on the plimus panel.

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    Answered on November 27, 2012 at 06:46 PM

    Thank you for contacting us.

    As far as I can see, your subscription has been already cancelled. Your account will stay Premium until the time you have paid for expires. Even when you cancel your Premium account subscription, you will not lose any of your forms or your data.

    Please feel free to contact us if you need any further assistance. We will be happy to help you.