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Pamela KirkwoodAsked on July 5, 2018 at 1:33 PM
I tried to log in to my acct and it is saying acct suspended.
I am not sure why?
Please help!
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Kevin Support Team LeadReplied on July 5, 2018 at 2:19 PM
Your account has been suspended due to phishing suspicious, the alert was triggered due to the credit card fields you have placed on your form http://www.jotform.us/form/81657354084159:
Please note that it's not allowed to ask for credit card details through plain text fields as it goes against our terms: https://www.jotform.com/help/8-Terms-of-Use
If you need to collect payments, you will need to use any of our currently available payment integrations, the guides below will help you doing so:
https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm
In order to reactivate your account I had to remove the fields, please kindly check now and let us know if you have questions.
Thanks.