What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    uploading problems

    Asked by paultimpano on November 27, 2012 at 10:33 PM

    I had submitted another form last night with problems and they said it is working fine which it isnt if you go to the website they are on they are rong.

    Here is another example of the form created "COUPONS" if you go to the form on your site it is right and if you go to the form on the below link it is different from what is saved when i login to Jotform???


    Page URL:

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    JotForm Support

    Answered by idarktech on November 27, 2012 at 11:17 PM


    First off, you are embedding your form using full source code so therefore your form will not update automatically when you made edits via JotForm Builder. (auto-updates will only work to all form embed codes except on full source code). If you still prefer to use full source code then you have to retake again your form source code from JotForm and re-embed it to your site to be able to see the new changes made to a form. However, changing your form source code to like iframe embed code will get auto-updates.

    Hope this clarifies a bit. Thanks!