How to pre-populate form sent to Facebook Messenger

  • Profile Image
    Asked on July 06, 2018 at 03:29 AM

    Given a link from within FB Messenger to a Jot Form, how does one pre fill the jot form?

  • Profile Image
    Answered on July 06, 2018 at 05:07 AM

    You can prepopulate the field in your form through URL parameters.

    Here's a guide that you may use as a reference — Prepopulating-fields-to-your-JotForm-via-URL-parameters

    If you have other questions or concerns, please do not hesitate to let us know.

  • Profile Image
    Answered on July 08, 2018 at 08:31 AM

    Thanks Mike, I have tried to follow the guide but the coding within FB pages and  messenger was to complicated for me to follow.  I am trying to integrate a method of prepopulating for example a jotform reservation with login permissions received from FB from within messenger.

    Are there any other resources you may suggest?


  • Profile Image
    Answered on July 08, 2018 at 09:41 AM

    I am afraid that we do not have an option to grab some data from the Facebook Messenger to be able to use it for pre-population.

    You may check the Facebook documentation for developers to see if something similar is possible. It seems that they support custom messenger bots:

    So in theory, it might be possible to create a bot that will collect data from people and generate the form pre-population links.

  • Profile Image
    Answered on July 08, 2018 at 12:43 PM
    Thanks Mike, I will continue there. Will advise should I come across