What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not found. The form is disabled.

    Asked by paulneale on November 27, 2012 at 11:48 PM

    When I try preview or open my test forms in a browser, I receive the message:

    "Form not found.  The form is disabled."

    I checked if the forms are disabled, and they are defintiely not.

    Here are the form ID's:




    Please help.


    User: paulneale

    Paul Neale

    Page URL:

  • Profile Image

    Answered by paulneale on November 27, 2012 at 11:52 PM

    Never mind.  All of a sudden it's working.  :)


  • Profile Image
    JotForm Support

    Answered by idarktech on November 27, 2012 at 11:52 PM

    Hi Paul,

    Sorry about that. It should be fine by now. Your account was auto-suspended by our phishing filter because one of your form was suspected to be used for phishing. Upon further checking, I found nothing offensive about your forms so I have re-activated your account. 

    We apologize for any inconveniences caused.

  • Profile Image

    Answered by paulneale on November 27, 2012 at 11:55 PM

    Oh . . . ok.  ~_^

    Thanks for your quick response.