Account Settings: Change Email Address

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    diazjesus73
    Asked on July 06, 2018 at 01:05 PM
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    luisvcsilva
    Answered on July 06, 2018 at 01:36 PM

    You can change the email address associated with your account by accessing Your Account Page > Profile, and editing the email address as shown by the image below:

    1530898500neymar.png

    Notice that once you change the email address associated with your account, the default email recipient will be changed in the notification settings of your forms.


    Feel free to contact us,

    Thanks.

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    diazjesus73
    Answered on July 06, 2018 at 01:43 PM
    Hi and thank you for your response but I try to do that and say the email
    is already registered
    ...
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    Richie_P
    Answered on July 06, 2018 at 02:09 PM

    It could be that you're trying to enter a used email address.

    May we know the email address so that we can check it? If you have created a guest account using that email address, that may also be a reason why your email address has been used.

    Try deleting that guest account.