What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by vercruca on November 28, 2012 at 04:45 AM


    We wish to downgrade our licence to the free version, could you please do that for us and confirme it as we don't succeed to manage this change properly ?

    Best regards, C. Vercruysse

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    JotForm Support

    Answered by idarktech on November 28, 2012 at 06:48 AM


    Your subscription is now cancelled. You will not be charged again. Your account will stay premium until the paid period expires which will be on 12-28-2012.

    Feel free to resubscribe anytime you wish. Thanks!

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    Answered by guest_23312722688051 on November 28, 2012 at 07:43 AM


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    Answered by pinoytech on November 28, 2012 at 07:56 AM


    How we may help you? Can you please provide us more information?

    Thank you!

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    Answered by vercruca on November 28, 2012 at 08:03 AM

    Everything seems to be OK, I've received a message confirming the cancellation of our subscription. Thanks a lot, C. Vercruysse