What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    incomplete field error but all fields are complete

    Asked by chefdta on November 28, 2012 at 07:03 AM

    hello, first off great form builing app!  I have been setting up a form for contacting me and gaining info from prospects.  when clicking submit i get the error about feilds being incomplete.  all feilds that are visible based on conditions are complete, there are feilds that are required but they are set to show up on form based on conditions.  any help would be appreciated.  thank you

    damon adams

    Page URL:
    http://form.jotform.us/form/23264330135140

    Screenshot
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    JotForm Support

    Answered by Welvin on November 28, 2012 at 09:00 AM

    Hi,

    After thorough check, it is your conditions causing this to happen. The first condition in your form that has different action (show and hide);

    Please try NOT to combine this two, seperate this condition and see if that helps.

    Thanks

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    Answered by chefdta on November 28, 2012 at 12:11 PM

    SOLVED!

    thanks again to the BEST service online!

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    JotForm Support

    Answered by Welvin on November 28, 2012 at 01:43 PM

    Great! It is our pleasure to address your needs. Thanks