Cannot Logon

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    David Costa
    Asked on July 07, 2018 at 11:51 AM


    I am the developer for Steve Finegan at AirFX.   I use his logon and password to do development for him.  His logon ID is  I was doing some work this morning.  I removed some old forms and renamed some other forms.  I logged off this account and then tried to log back on.   I press the SignOn button, but nothing happens.   I have tried this several times, but get the same results.  Would you please look into this situation as soon as possible and get back to me at (my personal gmail account).

    Thank you.

    Dave Costa (for Steve Finegan)

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    Answered on July 07, 2018 at 12:12 PM

    Hi David,

    First, we are sorry for this inconvenience.

    Can you please try logging in again by opening your browser in Private Mode (Incognito) or by using a different browser? Clearing the browser's cache might help as well.

    Let us know if the issue persists.

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    Answered on July 07, 2018 at 12:43 PM
    I shutdown my system and started from scratch. I am now able to logon.
    Thank you for your quick reply.
    Dave Costa