What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change e-mail address notfication on a jotform?

    Asked by schen000 on November 28, 2012 at 01:49 PM

    Hi,

     

    I'm trying to change e-mail address notification of a jotform whenever a user submits a form. I try to change it, then I click on test e-mail and it automatically sends a test submission to schen000@gmail.com. I want it to send to a different e-mail address that's not the e-mail address I signed up with. How do I change which e-mail address it sends to?

     

    Regards,

    Sonny

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    JotForm Support

    Answered by Welvin on November 28, 2012 at 02:55 PM

    Hi Sonny,

    Test Email button will only send an alerts to the email address that is associated with your account, we made this to work like this to avoid spam abuse.

    You can change Recipient Email Address by following this guide: 

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Test a live submissions if you'd like to know if the new recipient receives the email alerts.

     

    Thanks