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    Creating new recipient email not eorking

    Asked by sentinel42 on November 28, 2012 at 02:27 PM



    I have just created a new form and a new recipient email and when testing it still sends ( in test mode) to the email  address i used when setting up my account.  Followed directions.  Please advise.  Thanks Doug

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    JotForm Support

    Answered by Welvin on November 28, 2012 at 03:26 PM

    Hi Doug,

    That how it works to avoid spam abuse. Test Email button will only send notifications to the email address associted with your account and not to the email recipient that you have added or change into your form notifications.

    Do a live a test and see if you can't receive the email notifications. In addition, use noreply@jotform.com as your form notifications "Sender Email".