What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspended

    Asked by guest_23317618256051 on November 28, 2012 at 02:53 PM

    I have received an error that my account is suspended.  I feel that this has happened in error for I haven't violated any terms of use.

    I really need to get this back up and running and haven't received any help from "Contact Us".

     

    Thanks!

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    JotForm Support

    Answered by Welvin on November 28, 2012 at 03:28 PM

    Hi,

    What is your account username please? Let us know so we could check the possible reason.

    Thanks

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    Answered by guest_23317618256051 on November 28, 2012 at 03:31 PM

    <removed>

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    JotForm Support

    Answered by Welvin on November 28, 2012 at 03:34 PM

    Hi,

    You can now login to your account. I have lifted your account suspension after finding NO violation of any in our terms of used.

    FYI, our system filters have done the suspension. That is maybe because of the terms that you have used on your forms. But all are fine now.

    Thanks and apologize for the inconveniences that may have caused.

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    Answered by guest_23317618256051 on November 28, 2012 at 03:45 PM

    Thank you!!!