What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the submissions be received as PDF's? or do they only come in as text in emails?

    Asked by info@disabilityinstitute.com on November 28, 2012 at 04:02 PM

    We need to maintain a history of client interactions so our preference is to have these files come through as PDF's where possible instead of text in the body of an email.

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    JotForm Support

    Answered by idarktech on November 28, 2012 at 05:24 PM


    Submissions will always come as formatted text in emails, however you can include submissions PDF links to your form notifications so you can download a copy of submissions PDF file. This can be achieved by going to Setup & Embed > Email Alerts > Open Notification > Insert the PDF link found on the Form Fields sidebar.