Hidden pages does not count in progress bar widget.

  • usvistosbr
    Asked on July 10, 2018 at 9:04 PM

    Hello.

    My form involves several conditions, hiding pages and etc.

    I’m using the progress bar only count the required fields.

    I observed when a page is hiding, but not unrequired fields, the progress bar doesn’t change.

    Do I need apply a new conditional (unrequired field when the pages are hidden) for the  progress bar works correctly?

    Thank you.

  • Jed_C
    Replied on July 10, 2018 at 10:30 PM

    Upon testing, it shows that he hidden fields are also included in the count. Please try changing the progress bar "Only Required Fields" option to "No" so it will include both required and non-required fields.

    1531276180require fields Screenshot 10

    Please try that and let us know how it goes. Looking forward for your response. 

  • usvistosbr
    Replied on July 11, 2018 at 5:10 PM

     

    Hi Jed_C

    Thanks for your answer.

    I tried that solution above. But it didn’t work.

     We tried that from my college account ( adroaldoancelmo@bol.com.br ). We did that before try on our huge form.

     

    Is there another way?

     

  • Jed_C
    Replied on July 11, 2018 at 5:31 PM

    I have confirmed this with our team and said that this is the expected behavior. Progress bar widget was not designed to adjust the number because it's main purpose is to inform the user that he/she needs to fill out the this number of fields before completion.

    Again, hidden page won't count as you are skipping the fields. Sorry about that. Let us know if you have any questions or if you need further assistance. 

  • usvistosbr
    Replied on July 11, 2018 at 8:27 PM

    Hi Jed_C

    That's ok. 

    Once again many thanks.