yesterday you told me my user name is RelianceProducts. I changed my password and it is still not working today.

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    Karen Ethier  
    Asked on July 11, 2018 at 11:30 AM
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    Vanessa_T
    Answered on July 11, 2018 at 12:25 PM

    Can you please give more details on what didn't work? I've reviewed you email log and it seems you were already able to successfully change your password.

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    Please share a screenshot as well of the page that you are having problems as well as the error message if there is any.