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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I set up PayPal Pro API in Jotforms?

    Asked by guest_23168237806053 on November 28, 2012 at 11:49 PM

    2 Questions, 1 comment:

    1. Is Jotform a PayPal partner?

    2. I'm having difficulty adding PayPal's API information to Jotform's PayPal integration.

    Before I can use your setup wizzard, I have to set Jotform up in PayPal as a 3rd party.  

    PayPal asks that I add a "new third party" (I already have one).

    Then it asks for the "Third Party Permission Username". What is yours? See screen shot.

    3. I've spent all morning trying to find some help on your forum about this issue, yet nothing found of real assisance.

     e-junkie.com has a very simple and complete explanation about this matter for thier site. I wish you guys would offer the same sort of help. 

    http://www.e-junkie.com/ej/tips.paypal.add-api-access.htm

     

    Thanks,

    Jim

    Screenshot
    api PayPal JotForm style size height
  • Profile Image
    JotForm Support

    Answered by idarktech on November 29, 2012 at 01:06 AM

    Hi Jim,

    1. No, but we uses paypal as one of our chosen 3rd party payment gateway. Paypal is the most secure method of payment.

    2. Here's another guide with screens that might also help. I am not so sure if you go that far, this guide uses different way I guess. http://www.putler.com/support/faq/how-to-get-paypal-api-username-password-and-signature-information/

    3. Feel free to post your questions here on our support forum if you didn't find any reference related to your issue. We have few supports online 24hrs that'll answer your query.

    Thanks for using JotForm!

  • Profile Image

    Answered by guest_23168237806053 on November 29, 2012 at 01:14 AM

    Thanks for responding to my inquiry.

    I looked at the post you referenced before but the current PayPal page is different.

    I really need jotform's "third party name" for PayPal before I can proceed, as I understand the set up procedure. It should be a common name for anyone setting up a PayPal Pro account in Jotforms.

  • Profile Image
    JotForm Support

    Answered by idarktech on November 29, 2012 at 02:12 AM

    Jim,

    Sorry but your question is just new to me, seriously this is my first time to hear such case so I am not sure what processed you take to get your paypal APIs. I think all jot users was able get their paypal API details without asking for our third party name which I really don't have a clue. As far as I know the process for getting paypal API credentials isn't changed.

    Here's another guide from Paypal on how to get your Paypal API credentials (this should be the updated one)https://cms.paypal.com/uk/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_WPNVPAPIBasics#id084E30I30RO

    I have also forwarded your question to our higher management. I think they can relate on this question since they might have paypal pro account but we would wait for your reply first. Thanks!

  • Profile Image

    Answered by kimonoboy on November 29, 2012 at 07:37 PM

    The real issue for me is that I'm already using Mals shopping cart which has my PayPal api.  I want to use Jotforms with its shopping cart for a special sale I'm having but I don't know if I can use the same api or not.  

    I inquired with PayPal about this issue and here's the answer I received:

    "Yes, you can use the same API credentials in multiple sites, as long as they require the same type of credentials."

    I don't know yet if Mals and Jotforms require the same type of credentials.

    Any thoughts?

    Thanks Jim

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    JotForm Support

    Answered by liyam on November 29, 2012 at 08:27 PM

    Based on the screenshot that you're trying to do is that you're asking for a username to provide other users access to your Paypal account.  Is this correct? 

    Unfortunately this isn't how the process works with JotForm.  What you need to do is get your own API username, API password, and Signature.  Then provide those details to your form's Paypal Pro element.  Then add your products in the form and save your form.  JotForm will then process your payment orders from your form to your Paypal account. 

    Also, we do not currently have any integration features for Mal's e-commerce at the moment.

    Hope this clarifies your concerns. 

    If you have further questions, please do let us know.

    Thanks.

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    JotForm Founder

    Answered by aytekin on November 30, 2012 at 02:50 AM

    We do not have a 3rd party name. We just connect to their API and process the payment there. 

    I don't think there is a problem with integrating more than one product with PayPal Pro. 

  • Profile Image

    Answered by sobc on December 15, 2014 at 02:05 PM

    This is exactly my issues when I contacted Paypal about the errors message from trying to check out with a cc and I get the error "Invalid Configuration. This transaction cannot be processed due to an invalid merchant configuration." on another thread it says to contact paypal ad when I do they directed me to enter  a Third Party Permission Username

     

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    JotForm Support

    Answered by david on December 15, 2014 at 03:36 PM

    Hi,

    Since this thread is quite old, I went ahead and separated your question to a thread of its own.  We update you with our response in this thread here:

    http://www.jotform.com/answers/476236