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lubricationengineersincAsked on July 12, 2018 at 11:32 AM
Hello - I have an issue with setting up the jot form integration to zoho. It is asking for my username and password and it says it is incorrect. Which it insn't. I have Zoho CRM opened at this very moment. I tried a authorization token as well. It failed also.
KACI
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roneetReplied on July 12, 2018 at 12:31 PM
I have tried both Zoho authentication methods and they worked properly on my test form.
If Two Factor Authentication is enabled for your Zoho account, you may need to generate, and then use an application specific password during the integration. Please follow the next guide.
Zoho: Generating Application Specific Passwords
https://www.zoho.com/crm/help/api/using-authentication-token.html
You may also re-configure the integration again with your form.
Please refer to this guide:
https://www.jotform.com/help/409-How-to-Integrate-JotForm-with-Zoho-CRM
If you need any further assistance on this, please let us know.
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roneetReplied on July 12, 2018 at 12:39 PM
I missed the screenshot for my test integration:
Thanks.